Frequently Asked Questions
- I tried to override or cancel my Automatic Smart Charging schedule and ‘Charge Now’, but my car isn't charging. What should I do?
- Does WeaveGrid account for my solar hours? What is the Rooftop solar charging add-on?
- How do the optional add-on Charge Preferences interact with one another?
- What is the difference between Charge Choice and Charge Choice Plus? Can I enroll in both programs?
- How do I qualify for the incentive? When can I expect to receive my incentive?
- I have ‘Avoid low battery levels’ enabled, will my vehicle still charge during a Demand Response Event?