Frequently Asked Questions
- What is the difference between Charge Choice and Charge Choice Plus? Can I enroll in both programs?
- How do I qualify for the incentive? When can I expect to receive my incentive?
- I have ‘Avoid low battery levels’ enabled, will my vehicle still charge during a Demand Response Event?
- I’m on a residential time-of-use rate. Will Peak Demand Events affect my bill?
- When will my car finish charging in a Peak Demand Event? To what battery level will my car be charged?
- How will I receive a Demand Response Notification?
- What if I don’t want to Participate in a Peak Demand Event? Can I opt-out?
- What is a Peak Demand Event?
- Can I enroll in Automatic Smart Charging if I live in an apartment building?
- How do I unenroll?
- Is there a deadline for enrolling? When does the program end?
- What are the steps to get enrolled and how long does it take?
- What vehicles and home charging stations are qualified to participate in Charge Choice?
- How does WeaveGrid Interact with any charge settings on my home charging station (e.g. ChargePoint Home, Wallbox)?
- Do I need to have specific charging equipment to participate?